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CompassNature offers Free Shipping Worldwide for all of our products.
We have partnered with DHL Express, USPS, FedEx and many more shipping companies in order to make our deliveries as fast and smooth as possible.
We have a processing time of 1-3 days to quality-check and package your items before they are shipped. If the products are available in our local warehouse, they will be shipped with express shipping and have a delivery time of 5-7 business days.
If the items are not available in our local warehouse, they will instead be shipped from our foreign warehouse with trackable delivery within 8-15 business days.
Products that include a separate battery/powerbank, require a more secure shipping method, which may result in a longer delivery time of up to 10-20 days in total.
If you have any concerns about your shipment, do not hesitate to reach out to our support team either by Chat or by Email Support@Compassnature.com
Read more about our shipping info in our FAQ Page
Returns
Get a full refund by returning the item to us by mail within 30 days of purchasing the order. Make sure to write the order number on both the outside and the inside of the package.
Provided that the product/s are returned in their original packaging and new condition and in turn carefully packaged for return.
To start a return, please contact us at support@compassnature.com
We only offer returns and refunds on physical products. Digital products (e-books or courses) are not eligible for returns or refunds.
Read more in our Return Policy
Warranty
Our products are made according to the high-quality standards of CompassNature. Nonetheless, your product is covered by our limited, 24-month warranty against any defects in manufacturing.
Read more in our Warranty Policy
Customer Reviews
Good product, very powerful and luminous, perfect for my needs, It arrived fast and in good condition, the plastic wrapper around the batteries need to be removed before charging. Very satisfied.
It's great. The headlamp got delivered quickly. In working order. Thank you to Compass Nature for the discounted products. When charging, it shows red, when finished it shows green. Bright light and no complaints.
The parcel came in perfect condition. The flashlight itself is in great condition. To activate the on sensor, you need to press the on button and hold a few seconds. Charged on arrival, look at the photos. 3.94 v. I strongly recommend this store to all. Thank you very much.
Great headlamp. 18650 battery bought separately. When charging, the red is lit. When it is fully charged, the charging turns off and the green light lights up.
Great product but without batteries.
