CompassNature offers Free Shipping Worldwide for all of our products.
We have partnered with DHL Express, USPS, FedEx and many more shipping companies in order to make our deliveries as fast and smooth as possible.
Estimated shipping time is between 5 and 16 days depending on where you are in the world.
All orders are shipped out within 24 hours and you will receive a confirmation email with your tracking number within 48 hours of placing your order. You can use the tracking number to monitor your order's route using our Tracking Pages. If you are having trouble locating your confirmation email, please have a look in your spam folder as it sometimes ends up there by mistake or reach out to our support team.
If you have any concerns about your shipment, do not hesitate to reach out to our support team either by Chat or by Email Support@Compassnature.com
We answer all Emails within 24 hours all year round.
*Due to the ongoing *Covid-19-crisis* our handling and shipping time is a bit longer than usual. We thank you for your patience and understanding during these hard times.*
Read more about our shipping info in our FAQ Page
Returns
Get a full refund by returning the item to us by mail within 30 days of purchasing the order. Make sure to write the order number on both the outside and the inside of the package.
Provided that the product/s are returned in their original packaging and new condition and in turn carefully packaged for return.
To start a return, please contact us at support@compassnature.com
We only offer returns and refunds on physical products. Digital products (e-books or courses) are not eligible for returns or refunds.
Read more in our Return Policy
Warranty
Our products are made according to the high-quality standards of CompassNature. Nonetheless, your product is covered by our limited, 24-month warranty against any defects in manufacturing.
Read more in our Warranty Policy
