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CompassNature offers Free Shipping Worldwide for all of our products.
We have partnered with DHL Express, USPS, FedEx and many more shipping companies in order to make our deliveries as fast and smooth as possible.
We have a processing time of 1-3 days to quality-check and package your items before they are shipped. If the products are available in our local warehouse, they will be shipped with express shipping and have a delivery time of 5-7 business days.
If the items are not available in our local warehouse, they will instead be shipped from our foreign warehouse with trackable delivery within 8-15 business days.
Products that include a separate battery/powerbank, require a more secure shipping method, which may result in a longer delivery time of up to 10-20 days in total.
If you have any concerns about your shipment, do not hesitate to reach out to our support team either by Chat or by Email Support@Compassnature.com
Read more about our shipping info in our FAQ Page
Returns
Get a full refund by returning the item to us by mail within 30 days of purchasing the order. Make sure to write the order number on both the outside and the inside of the package.
Provided that the product/s are returned in their original packaging and new condition and in turn carefully packaged for return.
To start a return, please contact us at support@compassnature.com
We only offer returns and refunds on physical products. Digital products (e-books or courses) are not eligible for returns or refunds.
Read more in our Return Policy
Warranty
Our products are made according to the high-quality standards of CompassNature. Nonetheless, your product is covered by our limited, 24-month warranty against any defects in manufacturing.
Read more in our Warranty Policy
Customer Reviews
Exactly as described with fast delivery. Have not tried them yet.
The package came quickly! Corresponds to the description, quality is satisfied! I will check how it works in the hiking conditions and add a review after that!
Recieved my package in about a week. Everything looks good so far, will test it outdoors and see how it performance.
In the far east in the EAO it arrived in under 3 weeks, The quality of the metal is strong. I would have liked alittle bit bigger kettle.
Cool set, on the road to the outdoors.
