CompassNature offers Free Shipping Worldwide for all of our products.
We have partnered with DHL Express, USPS, FedEx and many more shipping companies in order to make our deliveries as fast and smooth as possible.
We have a processing time of 1-3 days to quality check and package your items before they are shipped.
After the quality check and packaging, your package will be sent with trackable delivery and is estimated to arrive within 5-14 business days.
Products that include a separate battery/powerbank, require a more secure shipping method, which may result in a longer delivery time of up to 10-20 business days.
If you have any concerns about your shipment, do not hesitate to reach out to our support team Support@CompassNature.com
Returns
Obtain a refund by returning the item to us via mail within 14 days of receiving the order. Be sure to include the order number and your name on the inside of the package.
This is applicable under the condition that the product(s) are returned in their original packaging and new condition, carefully packaged for the return.
To start a return, please contact us Support@CompassNature.com
Read more in our Return Policy
Warranty
Our products are made according to the high-quality standards of CompassNature. Nonetheless, your product is covered by our limited, 24-month warranty against any defects in manufacturing.
Read more in our Warranty Policy
Customer Reviews
Exactly as described with fast delivery. Have not tried them yet.
The package came quickly! Corresponds to the description, quality is satisfied! I will check how it works in the hiking conditions and add a review after that!
Recieved my package in about a week. Everything looks good so far, will test it outdoors and see how it performance.
In the far east in the EAO it arrived in under 3 weeks, The quality of the metal is strong. I would have liked alittle bit bigger kettle.
Cool set, on the road to the outdoors.
